Information Technology | Washington , DC , US
Zapata Technology is searching for a Subject Matter/Functional Expert that will be responsible for the design and development of Unified Communications systems. The chosen candidate will also provide expert level analysis of voice, video, radiofrequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.
Check out the details below and our awesome benefits here.
- Required DOD 8570 IAT II Certification
Required Qualifications and Skills include:
⦁ Planning network layouts and configures systems to user environments.
⦁ Analyzing network topologies and traffic and capacity requirements.
⦁ Supporting the acquisition of hardware and software as well as subcontractor services as needed.
⦁ May provide technical support and troubleshooting to users.
⦁ May perform network administration duties.
⦁ Providing guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.
⦁ Maintaining current knowledge of relevant technology as assigned.
⦁ Participating in special projects as required.
⦁ Meeting with various customers to determine strategic video and telephony needs.
⦁ Maintaining proper documentation of systems configurations, to include drawings and standard operating procedures.
⦁ Reviewing reports and logs for problems and identify appropriate solutions to include developing workflow for lower tier support
⦁ Providing primary and backup support in maintenance of Video and UC hardware and software.
⦁ Administration of Linux and Windows Operating systems as it relates to UC architecture.
⦁ Strong analytical, reasoning, organization, time management and problem solving skills. Ability to meet strict deadlines.
⦁ Experience in Voice and Video Engineering, Infrastructure including
⦁ Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.
⦁ Advanced knowledge in Cisco Unified Communications Systems, CUCM – Cisco Unified Communication Manager – Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR
⦁ Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC
⦁ QoS Quality of Service
⦁ Cisco Unity Connection
⦁ Streaming Video
⦁ Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.
Must have experience with:
⦁ UCCX – Cisco Unified Contact Center Express
⦁ UCCE – Cisco Unified Customer Contact Enterprise
⦁ CUCME – Cisco Unified Communications Manager Express
Education and Experience Include:
· HS/GED + 12 years
· Associates Degree + 10 years
· Bachelor’s Degree + 8 years
· Master’s Degree + 6 years
· PhD + 4 years
TS//SCI is required.
Equal Opportunity Employer – M/F/Disabled/Veteran
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Zapata Technology, Inc. provides reasonable accommodation to applicants who are veterans or who have disabilities and are unable to fully use our company application system. If you need a reasonable accommodation for any part of the application and hiring process, please notify Christina Hall, EEO Coordinator at ChristinaHall@ZapataTechnology.com