System Administrator TAK (1305) | Oceanside, 92058, Oceanside, CA, US
Referral Eligible
Salary Range $75,000 – $79,000
Summary:
The Tactical Assault Kit, formerly known as the Android Tactical Awareness Kit (ATAK), is an advanced geospatial mapping tool designed for various operating systems, including Android, iOS, and Windows. TAK provides a multi-dimensional, real-time operational picture, offering a unique combination of features which allows for precision targeting & intelligence on surrounding critical infrastructures using GPS and National Geospatial Agency map data overlaid with real-time situational awareness of ongoing events. TAK enables the FMF to access a suite of georeferenced imagery and communications tools to allow for scaled operational planning, data sharing, visualized elevation data, and target management to enable the FMF to make informed decisions and quickly respond to threats.
This role will support the TAK capability at the Marine Corps Tactical System Support Activity (MCTSSA) at Camp Pendleton supporting the Fleet Marine Forces (FMF) worldwide. The TAK role provides remote and onsite guidance to assist the FMF in establishing, managing, troubleshooting, and maintaining large and small-scale TAK solutions. The TAK role will utilize COTS, GOTS, and Program of Record (POR) hardware and software to establish TAK environments. These support efforts are provided to military units while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations.
Functions:
- Assist users to acquire, install and configure a variety of TAK servers and clients in geographically dispersed and network challenged environments.
- Introduce FMF to the Tactics, Techniques, and Procedures (TTPs) and advances to emergent capabilities to achieve interdependence and operational effectiveness.
- Assist users utilize TAK ISR, Jumpmaster, fires (9-Line, Digital CAS), UAV control, tactical survey, range and bearing, and Route Planning and Navigation Tools and Tactical Chat.
- Configure TAK to operate over a wide variety of communication paths to meet operational requirements.
- Federate TAK Servers to enable partner nations to share data.
- Provide C2 technical advice and support Battle Staffs with the identification of information flow required to support Mission Essential Tasks (MET) in the identification of the configuration and integration of C2 systems.
- Resolve complex C2 Systems issues related to system upgrades, network restrictions (ports, protocols, firewalls), and system versions.
- Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment.
- Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).
- Identify and elevate situations requiring urgent attention.
- Provide remote support to the FMF on other C2 related systems such as C2PC, TCS, GCCS-J, MCH, and JBC-P using the proprietary solutions and ticket management system.
- Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).
- Generate new KBAs within the Ground C2 Portfolio.
- Create Tech Tube videos for the most common system issues within the portfolio.
- Coordinate travel arrangements to facilitate onsite support requests.
- Write after-action reports (AARs) to account for the support provided onsite.
Job Qualifications:
Qualifications and Skills include:
- Familiar with configuring GCCS-TCO software (JTCW and TCS) to provide Marine Air Ground Task Force (MAGTF) Commanders a Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with higher, adjacent, and lower echelon commands.
- Experience with TAK or ATAK Clients and Servers
- Understand and troubleshoot basic computer, android and IOS configurations.
- Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.
- Strong active listening, data entry, and documentation skills.
- Experience writing technical solutions and commercial knowledgebase articles.
- Advanced analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems.
Education/Experience include:
-
5+ years of experience.
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Security + Certification required
Position Type/Expected Hours of Work:
Full time position
Travel:
Travel up to 5%
Clearance Type:
Requires a current Secret Clearance and is TS/SCI eligible. Employment is contingent on having or obtaining the required active security clearance or successfully passing the required background check, as well as other factors, including, but not limited to, drug screens.
AAP/EEO Statement:
Equal Opportunity Employer – M/F/Disabled/Veteran
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Zapata Technology, Inc. provides reasonable accommodation to applicants who are veterans or who have disabilities and are unable to fully use our company application system. If you need a reasonable accommodation for any part of the application and hiring process, please notify Christina Hall, EEO Coordinator at ChristinaHall@ZapataTechnology.com